Cancellation /Weather/ Setup/Payment Policy

Payment for events must be sent by EMT to jellybeanentertainmentNL@gmail.com up to 48 hours before the event or cash payment upon arrival for the event.

Cancellations can be made up to 48 hours before for any reason with a full refund.

Any cancellations within the 48-hour period are subject to a $60 cancellation fee.

For cancellations please email jellybeanentertainmentNL@gmail.com or text 709 743 4774

If we arrive on-site at a party, you are required to pay for the party in full.

*Additional costs are based on locations and travel time for round-trips over 40km from our office in East End.

Updated Winter/Extreme Weather Policy

For safe travel to and from parties; we require main roadways to be plowed, driveways shoveled, and salted with a clear path to the entrance for our staff to safely bring in equipment.
If there is a 24-hour parking ban enacted by your municipality, we will require off-street parking.
We go by the busses and https://511nl.ca/ if you're unsure, check out the road conditions from Stavanger Drive to the address for the party.
We will be in touch if the roads say "Covered"(at our discretion) or "Travel Not Recommended"(we wouldn't send our staff out).

For In-Home Theater Parties/ Reptile Shows/

UV Dance Parties/Nerf Parties

We require direct access to the setup area with a clear path and minimal steps/ stairs.
If there is no direct access to enter the space with a cart/dolly, help has to be given to the party attendant for the heavy lifting or additional staff will be provided for a fee.
If the staff arrives and they are unable to set up, you are responsible and required to pay for the party in full.
For UV Dance, the customer is responsible to black out the windows/doors

BOUNCY CASTLES/ BOUNCERS RULES

It is the responsibility of the renter to ensure rules are followed
The bouncer must be monitored by a responsible adult at all times during use
No shoes, jewelry, lanyards, badges
No food, water, or liquids of any kind
No face paints, confetti cannons, streamers, or silly string in and around the bouncer
No pets, toys, or sharp instruments
No smoking in or near the bouncer
No barbeques or fires near the bouncer
No jumping against the netting
No hanging on the edges of the bouncer
No laying down while others are bouncing
No jumping on the outside edge of bouncers
Slides should be used feet first
No exceeding weight limit that is posted on the bouncer (Ranges from 900-1200lbs)
Take caution if glasses are required- we are not responsible for damage to glasses.

INDOOR BOUNCY CASTLES

* All Bouncy Castle rentals are now unattended to match the industry standard. If you require an attendant, please let us know.

Cancellations can be made up to 48 hours before for any reason with a full refund.

Any cancellations within the 48-hour period are subject to a $60 cancellation fee.

If we arrive on-site at a party, you are required to pay for the party in full.

*Additional costs are based on locations and travel time for round-trips over 40km from our office in East End.

OUTDOOR BOUNCY CASTLES

All bouncy castle rentals are required to be indoors starting mid-October

* All Bouncy Castle rentals are now unattended to match the industry standard. If you require an attendant, please let us know.

For Outdoor Bouncy Castles

Cancellation can be made up to 24 hours before due to weather (rain, snow, high winds 32km or higher, etc) with a full refund.
Cancellations made within the 24 hours before are subject to a $60 cancellation fee.

For All-Day rentals, we require access to power- we do not offer generators for all-day rentals.
We require direct access to the setup area with a clear path and no steps/ stairs or long steep hills/inclines to or in the area.
We require access to power- please advise if a generator is needed- we can provide one for a fee. If booking more than one bouncy castle, each bouncer requires its own outlet/ generator. *If multiple blowers are plugged into one outlet, it will trip the breaker.
All bouncy castles require space free of power lines, debris, rocks, trees, water, and flat ground for safe operation.(clearance of at least 2 ft for movement during use)Th
If setting up on asphalt, the area must be swept ahead of arrival. (We require notice if setting up on ashpalt/ pavement)
Do not cut the grass the day of or 24 hours before the bouncy castles arrival. Additional cleaning fees may be applied if needed.
All animal matter must be removed from the area before setup- we cannot set up on or near animal waste
The bouncy castle will arrive within a 2-hour window before the start time and be picked up within 2 hours after the end time.
If we arrive to set up the bouncy castle and are unable to do so due to weather or safety concerns, you are responsible for and required to pay for the full cost of the rental.

Cancellation /Weather/ Setup/Payment Policy

​

Payment for events must be sent by EMT to jellybeanentertainmentNL@gmail.com up to 48 hours before the event or cash payment upon arrival for the event. Cancellations can be made up to 48 hours before for any reason with a full refund.

Any cancellations within the 48-hour period are subject to a $60 cancellation fee.

​

For cancellations please email jellybeanentertainmentNL@gmail.com or text 709 743 4774

​

If we arrive on-site at a party, you are required to pay for the party in full.

*Additional costs are based on locations and travel time for round-trips over 40km from our office in East End.

​

​

Updated Winter/Extreme Weather Policy

​

For In-Home Theater Parties/ Reptile Shows/

UV Dance Parties/Nerf Parties

We require direct access to the setup area with a clear path and minimal steps/ stairs.

If there is no direct access to enter the space with a cart/dolly, help has to be given to the party attendant for the heavy lifting or additional staff will be provided for a fee.

If the staff arrives and they are unable to set up, you are responsible and required to pay for the party in full.

For UV Dance, the customer is responsible to black out the windows/doors

​

​

BOUNCY CASTLES/ BOUNCERS RULES

​

It is the responsibility of the renter to ensure rules are followed

The bouncer must be monitored by a responsible adult at all times during use

No shoes, jewelry, lanyards, badges

No food, water, or liquids of any kind

No face paints, confetti cannons, streamers, or silly string in and around the bouncer

No pets, toys, or sharp instruments

No smoking in or near the bouncer

No barbeques or fires near the bouncer

No jumping against the netting

No hanging on the edges of the bouncer

No laying down while others are bouncing

No jumping on the outside edge of bouncers

Slides should be used feet first

No exceeding weight limit that is posted on the bouncer (Ranges from 900-1200lbs)

Take caution if glasses are required- we are not responsible for damage to glasses.

​

​

​

INDOOR BOUNCY CASTLES

* All Bouncy Castle rentals are now unattended to match the industry standard. If you require an attendant, please let us know.

Cancellations can be made up to 48 hours before for any reason with a full refund.

Any cancellations within the 48-hour period are subject to a $60 cancellation fee.

If we arrive on-site at a party, you are required to pay for the party in full.

*Additional costs are based on locations and travel time for round-trips over 40km from our office in East End.

​

​

OUTDOOR BOUNCY CASTLES

​

All bouncy castle rentals are required to be indoors starting mid-October

* All Bouncy Castle rentals are now unattended to match the industry standard. If you require an attendant, please let us know.

​

For Outdoor Bouncy Castles

Cancellation can be made up to 24 hours before due to weather (rain, snow, high winds 32km or higher, etc) with a full refund.

Cancellations made within the 24 hours before are subject to a $60 cancellation fee.

For All-Day rentals, we require access to power- we do not offer generators for all-day rentals.

We require direct access to the setup area with a clear path and no steps/ stairs or long steep hills/inclines to or in the area.

We require access to power- please advise if a generator is needed- we can provide one for a fee. If booking more than one bouncy castle, each bouncer requires its own outlet/ generator. *If multiple blowers are plugged into one outlet, it will trip the breaker.

All bouncy castles require space free of power lines, debris, rocks, trees, water, and flat ground for safe operation.(clearance of at least 2 ft for movement during use)Th

If setting up on asphalt, the area must be swept ahead of arrival. (We require notice if setting up on ashpalt/ pavement)

Do not cut the grass the day of or 24 hours before the bouncy castles arrival. Additional cleaning fees may be applied if needed.

All animal matter must be removed from the area before setup- we cannot set up on or near animal waste

The bouncy castle will arrive within a 2-hour window before the start time and be picked up within 2 hours after the end time.

If we arrive to set up the bouncy castle and are unable to do so due to weather or safety concerns, you are responsible for and required to pay for the full cost of the rental.

​

Payment for events must be sent by EMT to jellybeanentertainmentNL@gmail.com up to 48 hours before the event or cash payment upon arrival for the event.

Cancellations can be made up to 48 hours before for any reason with a full refund.