Payment, Cancellation, and Setup Policy

Payment for events must be sent by EMT to jellybeanentertainmentNL@gmail.com up to 48 hours before or cash payment upon arrival for the event.

Cancellations can be made up to 48 hours before for any reason with a full refund. Any cancellations within the 48 hour period are subject to a $60 cancellation fee.
*For In-Home Theater Parties/ Reptile Shows/UV Dance Parties/Nerf Battle Parties we require direct access to the setup area with a clear path and minimal steps/ stairs.

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For outdoor Bouncy Castle rentals, the cancellation can be made up to 24 hours before due to weather with a full refund. Cancellations made after this time are subject to a $60 cancellation fee. For all-day rentals, we must have a signed rental agreement 48 hours before to hold the booking.
* All Bouncy Castle rentals this summer are now unattended to match the industry standard in limiting contact. If you require an attendant, please let us know :) 

• *We require direct access to the setup area with a clear path and no steps/ stairs or long steep gradients.

• All bouncy castles require space free of power lines, debris, rocks, trees, water, and flat ground for safe operation. The b

• If setting up on asphalt, the area must be swept ahead of arrival.

• Do not cut the grass the day of or 24 hours before the bouncy castles arrival. Additional cleaning fees may be applied if needed.

• The bouncy castle will arrive within a 2 hour window before the start time and be picked up within 2 hours after the end time.