Payment, Cancellation, and Setup Policy

Payment for events must be sent by EMT to up to 48 hours before or cash payment upon arrival for the event.

Cancellations can be made up to 48 hours before for any reason with a full refund. Any cancellations within the 48 hour period are subject to a $60 cancellation fee.

*For In-Home Theater Parties/ Reptile Shows/UV Dance Parties/Nerf Battle Parties we require direct access to the setup area with a clear path and minimal steps/ stairs.

Updated Winter Policy for safe travel to and from parties; we require main roadways to be plowed, driveways shoveled and salted with a clear path to the entrance for our staff to safely bring in equipment. If there is a 24-hour parking ban enacted by your municipality, we will require off-street parking. There will be no exceptions.

Stay safe this winter! 

For Outdoor Bouncy Castle rentals, a cancellation can be made up to 24 hours before due to weather (rain, snow, high winds, etc) with a full refund. Cancellations made after this time are subject to a $60 cancellation fee.

All bouncy castle rentals are required to be indoors starting mid-October.
* All Bouncy Castle rentals are now unattended to match the industry standard in limiting contact. If you require an attendant, please let us know. 

  • We require direct access to the setup area with a clear path and no steps/ stairs or long steep hills/inclines.

  • All bouncy castles require space free of power lines, debris, rocks, trees, water, and flat ground for safe operation. The b

  • If setting up on asphalt, the area must be swept ahead of arrival.

  • Do not cut the grass the day of or 24 hours before the bouncy castles arrival. Additional cleaning fees may be applied if needed.

  • The bouncy castle will arrive within a 2 hour window before the start time and be picked up within 2 hours after the end time.